Business Process Outsourcing

Secure Information Sharing with Service Providers

Citrix XenApp™ (the new name of Citrix Presentation Server™) enables organizations that want to implement a Business Process Outsourcing (BPO) solution, to deliver applications and information access cost-effectively and securely to service providers such as consultants and developers, while retaining control over those applications and information.

Although outsourcing business processes can cut costs and, in many cases, improve a process, there are compliance risks related to BPO, including privacy and data protection, intellectual property protection and executive accountability. Potential security breaches related to physical property and computer networks, systems and data create similar exposures.

Organizations that want to use third-party service providers can minimize risk and reduce outsourcing costs by using XenApp to give a consultant or developer secure access to - but not ownership of - the applications and data necessary to deliver services.

Citrix XenApp can help IT with
Business Process Outsourcing Management (BPO) by:

• Secures client company applications and data
• Allows the client company to maintain control over applications and data
• Reduces implementation time and costs
• Reduces bandwidth requirements and related costs
• Reduces service provider desktop costs
• Provides integrated identity management to quickly and
  easily add and remove outsourced headcount.
• Ensures end-to-end visibility so IT can monitor and
  report on application access — from anywhere

Citrix XenApp helps the business with BPO by:

• Reducing risk of losing intellectual property to
  consultants, developers or other service providers
• Lowering outsourcing costs and enabling greater ROI
  from outsourcing initiatives