Citrix support- an extension of your IT Department

FutureRange Support and Professional Services offers a variety of programs aimed at optimising your Application Delivery Infrastructure and enhancing your ability to fully realise the Business Benefits. Our experienced Sales and Service professionals are committed to helping you achieve maximum return from your technology investment with:

• Pre-Sales Consultancy on Access Infrastructure Technology
• Project Management
• Technical Training Programs
• On site and virtual on site support
• Information Service on new developments
• Tailored Service Level Agreements

As an extension of your IT department we have fully qualified system engineers with extensive experience in implementing and supporting solutions supplied by FutureRange Ltd.

A Service Level Agreement with FutureRange will give you cost effective access to the entire FutureRange team for projects, phone support/remote logon or onsite support.

To enquire about an SLA with FutureRange please contact us on 01 2960560 or email sales@futurerange.ie

Support contact details

Phone: 01 2960560

Email: support@futurerange.ie

Remote Access Support: Click on the GoToAssist logo for remote support:

How remote support gotoassist Works:

The end user goes to the GoToAssist support portal and types in a support request. The Web-support request is then queued for the next available representative at FutureRange. With the end users permission, the GoToAssist thin-client is downloaded to the end users device while the end user is in the Web queue. The representative then begins a remote-support session with the end user.